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12Nov 2021 by Business Caffeine In fact, almost two-thirds Customers, Fact ’, Hold, Operations, Satisfied, System, Thirds of customers would rather receive a callback than wait on hold, according to Software Advice. #Thirds Read More
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31Aug 2021 by Business Caffeine Ultimately, you can end up Customers, Hold, Operations, Satisfied, System, Ultimately with a customer who’s furious with your IVR before they ever reach a live support agent. #Customers Read More
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14Oct 2020 by Business Caffeine Ultimately, you can end up Customers, Hold, Operations, Satisfied, System, Ultimately with a customer who’s furious with your IVR before they ever reach a live support agent. Read More
11Oct 2020 by Business Caffeine In fact, almost two-thirds Customers, Fact ’, Hold, Operations, Satisfied, System, Thirds of customers would rather receive a callback than wait on hold, according to Software Advice. #Operations Read More
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